Unified Communication

Unified Communications (UC) means integration of disparate communications systems, media, devices and applications. It includes integration of fixed and mobile voice, e-mail, instant messaging, desktop and advanced business applications, Internet Protocol (IP)-PBX, voice over IP (VoIP), voice-mail into a single environment.

MX-ONE offers a variety of end-user Unified communications options that can be tailored to suit individual telephone needs.

Aastra Mobile Client (AMC)

Aastra Mobile Clinet (AMC) is a mobile terminal client that creates automatic access to Aastra Mobile Extension service for mobile integration with the communications system. The optional Dynamic Mobile Lease Cost Routing (LCR) feature minimizes mobile roaming charges by having the call setup routed through the least costly path.

Mobile Client

MX-ONE Messaging

The feature provides the end-users with a complete range of voice messaging options, starting from basic voice mail to a comprehensive unified messaging system (voice/fax/e-mail services). It is fully compatible with Microsoft Outlook, Lotus Notes and Novell Groupwise, with a variety of integration options.

 

Mobile Client

Contact Management Suite (CMG)

It is a user-friendly application that provides you with a wealth of tools, such as instant messaging, corporate directories, call logs and presence profile management. CMG is integrated with Microsoft Office/Outlook, Lotus Domino/Notes and Novell/Groupwise.

 

Mobile Client

InTouch SIP softphone

InTouch SIP softphone provides end-users with easy and efficient use of their phones from any computer, regardless of location, as long as there is a connection to the company network. Besides a complete range of SIP based telephony services, it provides corporate directory look-u, outlook contacts integration, click-to-dial, call logging, presence management, instant messaging, teleconferencing and etc.

 

Mobile Client

Solidus eCare

Solidus eCare is a suite of applications and services that offers true skills-based routing functions, agent desktop applications, as well as management applications for server-based contact centers. MX-ONE Telephony System can be combined with the Aastra Solidus eCare Multi-Media Contact Center application suite for top-of-the range customer care services.

Mobile Client